Questions: contact@maecor.store

MAECOR APS
Kong Georgs Vej 19, Baghuset
2000 Frederiksberg, Denmark
Established 2025
CVR: 45799247

ORDERING

You can only place orders through the webshop. We make in small runs,
and some pieces are not restocked. You receive a confirmation by email
when your order is placed.


PAYMENT

We accept Visa, Mastercard, MobilePay, Apple Pay, Google Pay
and Shop Pay, processed through Shopify Payments and Nets Easy. We do
not capture payment until your order is dispatched.


PRICES

Prices include Danish VAT at 25 percent. Shipping is added at checkout.

For orders outside the EU, we deduct Danish VAT at checkout. Import
duties and local taxes are set by the destination country and paid by
the recipient.


SHIPPING

We ship to Denmark, the European Union and China. Orders are dispatched
within 2 business days, and you receive a tracking link by email.

Denmark: 49 DKK, free over 700 DKK. Parcel shop with DAO, GLS or
PostNord. 1 to 3 business days after dispatch.

European Union: 75 DKK, free over 1,100 DKK. Home delivery with DAO
Global: 5 - 10 business days after dispatch.

China: calculated at checkout. 6 to 12 business days after dispatch.


RIGHT OF WITHDRAWAL

You have 14 days from the day you receive your order. Notify us at
contact@maecor.store before the period ends. Refusing delivery without
telling us is not enough.

Orders shipped outside the EU are final sale.

RETURNS AND EXCHANGES

We must receive your return within 14 days of your notice. You may
return part of an order.

Exchanges are free. We cover the shipping both ways. Returns for a
refund are at your own cost.

Email us with your order number and whether you want an exchange or a
refund, and write the order number on a note inside the parcel. Use a
tracked service and keep the receipt, as the parcel is your
responsibility until it reaches us.

Send returns to the address above. Parcels sent to a pickup point or
parcel shop will be returned to sender.


REFUNDS

We refund no later than 14 days after receiving your notice, to the
same payment method you used. We may hold the refund until we have
received the item or proof that you have sent it.

Original shipping is refunded. Return shipping is not. If an item has
lost value through handling beyond what is needed to determine its
nature and function, we deduct the amount you are liable for.

With cards other than Dankort it can take up to a week before the
amount is back in your account.


RIGHT TO COMPLAIN

The Danish Sale of Goods Act gives you 24 months to report a fault in
the product. Email contact@maecor.store with your order number and
photos. If the complaint is justified, we cover your shipping costs.


COMPLAINTS

If something is not right, write to contact@maecor.store first. We will
find a solution.

If we cannot agree, you may submit a complaint to:

Konkurrence og Forbrugerstyrelsen, Center for Klageløsning
Carl Jacobsens Vej 35, 2500 Valby
forbrug.dk