SALES AND DELIVERY TERMS

Below you will find all sales and delivery terms for maecor.store. If you have any questions, please email us at contact@maecor.store.

ORDERING
Orders can only be placed through the webshop's order system. We do not accept orders by phone or email. Our range is curated and updated regularly, and some items are only available for a limited time. The shop is always up to date, but during sales, items may sell out quickly.

HOW TO ORDER

1. Find an item, select your size, and click Add to Cart.
2. Open your cart (it also appears via the link at the top right). Here you can continue shopping or proceed to checkout.
3. Click Checkout, then enter your details, choose a delivery method, and select how you would like to pay.
4. On the Review and Pay page, check your order. Each section, Account, Ship To, Delivery Method, and Payment, links back to checkout if you need to make changes.
5. When everything looks right, click Pay Now.

Your order is then confirmed, and a confirmation is sent to the email you provided.

GENERAL INFORMATION
MAECOR APS
Kong Georgs Vej 19, 2000 Frederiksberg
Established 2025
CVR: 45799247

contact@maecor.store

PAYMENT
We offer payment via Shopify Payments and MobilePay (through Nets Easy). We accept VISA and Mastercard. All prices include 25% VAT, and the price shown at checkout is the final price, including all taxes and shipping.

SHIPPING
We ship with PostNord, GLS, and Dao, to collection points or by home delivery. Orders are typically delivered within 1 to 3 business days. During busy periods like Christmas and sales, delivery may take a little longer.

INTERNATIONAL ORDERS
We ship worldwide. For orders delivered outside the EU (including China), any import duties and taxes are set by the destination country's customs authority, are the responsibility of the recipient, and are not included in the order total. Please note that the right of withdrawal described below applies to EU consumers. Orders shipped outside the EU are considered final sale. Delivery times for international orders vary depending on the destination and customs processing.

RIGHT OF WITHDRAWAL
You have a right of withdrawal of 14 days when shopping with us. The period ends 14 days after the day you receive your item. You cannot cancel simply by refusing delivery without also notifying us. During sales, our standard exchange and return conditions for online purchases apply.

PARTIAL RETURNS
If you have bought several items in one order, you are welcome to return one or more of them. You do not have to return the whole order.

RETURNS
To return an item, we must receive it within 14 days of your receipt. Please pack it securely, as you are responsible for any damage during return shipping. See the Return Criteria in our Return Policy for details.

Note: If you paid with Mastercard, Visa (excluding Visa/Dankort), or Visa Electron, it may take up to a week after we have refunded your order before the amount reaches your account via Nets.

REFUNDS
If you cancel your purchase, you will get your money back. If an item has lost value, we will deduct the amount you are liable for. We refund all payments no later than 14 days after receiving your cancellation notice, using the same payment method you used, unless we agree otherwise. We may hold the refund until we have received the returned item.

Note: With cards other than Dankort (such as Mastercard or Visa Electron), it can take up to a week, and in some cases up to 30 days, before the amount is back in your account. We refund as soon as we have received the returned order, but your bank or Nets may reserve the amount in the meantime.

Return items to:
MAECOR APS
Kong Georgs Vej 19, 2000 Frederiksberg

We only accept packages sent directly to this address. You can also cancel by notifying us and delivering the item in person at the address above.

RIGHT TO COMPLAIN
When you shop with us as a consumer, the Danish Sale of Goods Act applies, giving you a right to complain for up to 24 months. If your complaint is justified, you may be entitled to repair, replacement, a refund, or a price reduction, depending on the situation. You must complain within a reasonable time after discovering the defect.